FAQ - FREQUENTLY ASKED QUESTIONS
DELIVERY & SHIPPING
How long will it take to receive my order?
Each Miss Piggy piece is made just for you.
We work with an on-demand fulfillment partner.
Most orders take:
2–5 business days for production;
Plus the following estimated shipping times:
- USA: 3–4 business days
- Europe: 6–8 business days
- Australia: 2–14 business days
- Japan: 4–8 business days
- International: 10–20 business days
Where is my order shipped from?
From the fulfillment center closest to you.
Our partner operates in Europe (UK, Latvia) and the USA so you get your order faster, with lower emissions.
Will I be charged customs?
If you’re outside the European Union, customs duties or local taxes may apply.
These are determined by your country and are your responsibility.
We recommend checking your local customs office if you’re unsure.
ORDER ISSUES
My order hasn’t arrived. What should I do?
First, double-check:
- Your confirmation email (is the address correct?)
- Your local post office or pick-up point
- If a neighbour accepted the package for you
Still can’t find it?
Email us at storemisspiggy@gmail.com with your order number - we’ll help.
ABOUT OUR PRODUCTS
How are your pieces made?
We produce on demand. That means: less waste, more intention.
Every item is printed and packed at a facility closest to you - with care.
How can I track my order?
As soon as your order ships, we’ll send you a tracking link by email.
What if I receive a wrong or damaged product?
Email us within 30 days at storemisspiggy@gmail.com
Include your order number + photos, and we’ll fix it right away.
RETURNS & EXCHANGES
Do you accept returns or exchanges?
Because we make each piece on demand, we don’t offer standard returns or size exchanges.
But if something’s wrong, we’ll make it right.
What if I ordered the wrong size?
Please check our size guides carefully before ordering.
If you received a mislabelled item, let us know within 7 days with photos and we’ll replace it or refund it.
Do you offer refunds?
Only for damaged or incorrect items.
Email us with photos and order details, and we’ll solve it.